# Landlord Q&A | Colorado Springs | Summit Peak

> Simplify rental ownership in Colorado Springs with careful renter screening, direct communication, and one-month rent protection from veteran-owned Summit Peak.

Source: https://www.summitpeakpm.com/owners/faq/

FOR PROPERTY OWNERS

Screening, management, communication, and rent protection.

### Will I need to communicate directly with renters?

Summit Peak handles owner and renter communication as the central point of contact. Renters bring their questions and concerns to us, and we keep owners informed about matters that need their attention. We agree on communication expectations and owner approvals when setting up management.

### How does Summit Peak approach renter screening?

We carefully vet prospective renters before placement, with the aim of building reliable rental relationships. Contact Summit Peak to walk you through the current criteria and review process. Screening supports informed decisions; it cannot guarantee future payment or behavior. Applicants should receive consistent, fair consideration.

### What happens if a renter does not pay rent?

Summit Peak offers one month of rent protection for the property owner when a renter does not pay. We handle communication and work to resolve the unpaid balance. If the situation requires eviction, we coordinate the appropriate legal process.

Contact Summit Peak for the written coverage details, including eligibility, payment timing, exclusions, and how the benefit applies to your property. This is a one-month benefit, not a promise that every loss or legal cost will be covered. Recovery and court timelines vary.

### What does property management cost?

Contact Summit Peak for a proposal based on your property and service needs. Ask for a written explanation of management and leasing fees, additional charges, approval limits, and rent-protection terms before signing.

### Can you manage my Colorado Springs home while I am away?

Yes. Summit Peak can be the local point of contact for your rental while you live elsewhere or move to another duty station. Before you leave, discuss access, ongoing communication, maintenance approvals, and the property’s readiness for renters.

[Read the PCS rental-property checklist.](https://www.summitpeakpm.com/guides/pcs-rental-property-checklist/)

### Who can help me sell my home or rental property?

For buying or selling a property, connect with [Champ Real Estate at Champrealestate.org](https://champrealestate.org/) , the real estate business of Summit Peak’s owner. If the property is currently managed by Summit Peak, also contact our team to discuss the existing management arrangement and renter communication as you plan your next step.

### Which areas do you serve?

Our primary service area is Colorado Springs and El Paso County, including Fountain, Manitou Springs, Monument, Palmer Lake, Calhan, Falcon, Peyton, and Black Forest. Contact us about your specific property or rental search.

### Is Summit Peak veteran owned and operated?

Yes. Summit Peak is led by a U.S. Army veteran. We welcome military members, veterans, and civilian owners and renters alike. You do not need a military connection to work with us.